FAQs

At Mamacita Swim, we believe in hassle-free shopping experiences. That's why we offer seamless shipping and returns for your convenience. Enjoy swift delivery straight to your doorstep, ensuring you receive your new swimwear in no time.

Return policy

We hope you love your new swimwear, but if something doesn’t work out, we’re here to help!

Eligibility


  • unworn, unwashed swimwear items with tags and hygiene liners still attached within 30 days of the delivery date.

Returns


  • sales@mamacitaswim.com with your order number.

  • all items from your order, a $10 handling and shipping fee will be deducted from your refund.

Shipping


  • Please pack all items securely in a box — either in the original packaging or another suitable box — and include your order number inside the package.

    Return shipping is the customer’s responsibility unless your item arrived damaged or there was an error on our part.



Exchanges


  • exchanges for the same style in a different size or color, subject to availability.

  • different style, please return your item for a refund and place a new order.

Refund Process


  • original payment method.

  • 5–7 business days for the refund to appear in your account after we process it.

Discounted Items


  • on sale, with a discount code, or using a coupon are not eligible for return or exchange.
Shipping

USA Shipping


  • on all U.S. orders

  • 1–2 business days

  • 5–7 business days

Canada & European Union Shipping


  • 1–2 business days

  • 2–3 weeks

Processing Times

  • Orders placed on weekends or holidays will be processed the next business day.



Manufacturing


All Mamacita Swim pieces are thoughtfully designed in Ohio and ethically manufactured in Bali, where our skilled production team brings each design to life with care and precision. We work closely with a small, women-led factory that shares our commitment to quality, sustainability, and fair working conditions. From the initial fabric selection to the final stitch, every step of the process is guided by our mission to create supportive, stylish swimwear that makes women feel confident and comfortable.

Sustainability


At Mamacita Swim, we believe sustainability starts with quality. By creating high-quality, well-designed swimsuits that actually fit and support your body, we reduce the need for constant repurchasing and fast-fashion waste. Our pieces are made to last — through beach days, sun-soaked vacations, and summers to come — so you can invest in a swimsuit that won’t break down after a few wears. Thoughtful design, durable construction, and timeless style are our way of encouraging mindful consumption and doing better for the planet.

Contact

sales@mamacitaswim.com